AXCS Launches QR Code Machine Support

Richfield, Wisconsin-based construction equipment firm AXCS Equipment has announced its rollout of QR code decals across select equipment lines.

Designed to provide both owners and operators with “instant, targeted access to critical machine data,” the QR codes allow for easier access to machine information than ever before. The company says the codes provide support resources directly to the mobile phones of operators.

“We are constantly looking for new ways to maximize efficiency and support for our customers, and these updated QR codes are a perfect example of that commitment,” says Eric Liner, CEO of AXCS Equipment. “By linking directly to a machine’s specific serial number, we are drastically reducing the time it takes for both operators and owners to find the exact resources they need, keeping equipment maintained and jobsites productive.”

The decals build on the firm’s introduction of custom QR codes, which officials say first saw use from AXCS in 2021. However, the new codes are bespoke, compared to the company’s previous system, which provided general information on an entire line of machinery. The new codes are able to identify the exact serial number of the machine, providing a full database of each and every unit the company sells.

“This intelligent routing allows users to skip several manual lookup steps on the website and guarantees the information provided is specific to that exact unit,” the firm says. “This precise connectivity delivers tailored benefits for every user on the jobsite.”

Ease of use, ease of repair

The new codes will benefits equipment owners and rental companies alike, the firm says, and can streamline the entire equipment maintenance process. The codes also allow AXCS operators to manage their entire fleet of equipment, simply by scanning each machine’s QR code and running a database on each machine.

“Service teams can quickly access exact service manuals, utilize the service bulletin lookup, and seamlessly shop for replacement parts that are guaranteed to fit that specific serial number,” the company says. “Additionally, the update allows users to create a service ticket automatically tied to the scanned machine and features a new feedback area to send comments directly to the manufacturer regarding that specific unit.”

A simple code scan can instantly pull up the operation manual, as well as all pre-start inspection points, and a variety of other safety resources. The new codes allow for ease of use, as well as ease of repair and a knowledge of exactly what is wrong — or what could possibly go wrong — with any given machine.

The updated QR code decals are already available on a variety of AXCS machines, representatives say. The company’s codes currently feature on the Pro Series and Zero Turn series models as of July 29, and implementation on EL and TH series models is planned for a later date.