AXCS Equipment Announces New Website to Enhance Customer Experience
AXCS Equipment recently launched its new website, featuring a clean, streamlined look designed to simplify the process of finding the right equipment.
“Our goal has always been to engineer solutions beyond the machine itself,” said Eric Liner, CEO of AXCS Equipment. “This new website is a digital extension of that commitment. We are giving our customers a powerful, intuitive tool that streamlines everything from finding the perfect lift to managing service and warranty claims, ultimately ensuring maximum uptime and efficiency on the jobsite.”
According to the press release, visitors will benefit from completely redesigned equipment pages that prioritize essential information. For example, relevant brochures and manual links are conveniently located right at the top for quick access. AXCS said that equipment options are now clearly displayed and fully clickable. When users select an option, they are seamlessly routed to a dedicated product page containing detailed information and direct links to easily purchase the item through the parts site.
From the press release:
Customer support is a major focus of the digital upgrade, highlighted by the introduction of a new service ticket system, a new warranty claim system and a dedicated service bulletin lookup tool. Maintenance teams can utilize this new lookup feature to efficiently find specific service documents, while continuing to reliably access all their other familiar content in the separate Resource Library. Additionally, a newly established dealer portal provides a foundational platform to serve the company’s network of partners as future capabilities are rolled out.
AXCS highlighted the website’s enhanced careers section and a revamped blog and news platform. These improvements were made to support the company’s continuous growth and industry presence.
Want to check out the new site? Simply click here.
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