Genie’s Upgraded Tech Pro Training Website Takes Aerial Education to New Heights
Training is an essential part of owning and operating mobile elevating work platforms (MEWPs), and Genie has long been a leader in the space. Now, the company has rolled out an enhanced version of its Genie Tech Pro Training web platform, delivering a more robust and engaging user experience for technicians across industries. Designed with a data-driven approach, this training tool aims to equip users with the technical knowledge they need to maintain and repair Genie equipment more efficiently. From the press release:
“Genie’s goal is to make the experience better for users while expanding their knowledge and skill sets to further their career,” said Luca Minelli, Manager, Genie Global Learning Experience.
With new features like individual learning plans, real-time progress dashboards and achievement badges, Genie’s Tech Pro update highlights the company’s commitment to education and safety. It’s also part of a broader trend in the aerial equipment industry, where manufacturers like Genie are pushing the envelope on operator and technician training.
What’s New in Genie’s Tech Pro Training?
The revamped Tech Pro Training platform offers an improved interface and more personalized learning tools. Users can now track their progress through courses on engines, electrical systems, hydraulics and specific Genie machines. Here’s what’s notable about the new system:
- Individual Learning Plans: Tailor courses to your specific needs.
- Progress Dashboards: See real-time progress to stay motivated.
- Achievement Badges: Earn recognition as you complete training milestones.
The platform is designed to meet the growing demand for specialized and advanced training topics, and Genie plans to continually expand its course catalog. This ensures users stay ahead of equipment advancements and maintain high safety standards.
Genie’s Recent Award-Winning VR Training
Genie has been at the forefront of MEWP training for years. The company recently won a Compact Equipment Innovative Iron Award last year for its VR Training Platform on the Z-45 FE boom lift. That virtual reality solution allows operators to experience high-risk situations in a controlled, immersive environment. Genie’s VR platform includes modules like hazard navigation, machine positioning and jobsite safety scenarios. The VR headsets are self-contained, allowing for portable training even in remote locations. By integrating real-world specs and equipment performance data, Genie’s VR training mirrors actual machine operations, helping operators feel more prepared for real jobsites.
Training Trends in the MEWP Industry
Genie isn’t the only manufacturer advancing MEWP training online lately. Niftylift’s NiftyPRO video series recently hit a milestone with over 150 educational videos available in English, German and Dutch. These videos cover quick start guides, battery charging techniques, machine recovery instructions and more. Why the focus on training? Safety and uptime. MEWP manufacturers know that better-trained operators reduce jobsite accidents and equipment downtime. Genie and Niftylift’s approach focuses on providing on-demand, video-based learning for both operators and service technicians. It’s a model that other manufacturers are likely to follow.
Scissor Lift Maintenance Tips from the Compact Equipment Archives
Training is crucial, but proper maintenance practices are just as important for MEWP safety and performance. Let’s review some quick scissor lift maintenance tips from our Compact Equipment archives to keep your lifts in top shape.
Daily Inspections Are Non-Negotiable
Start each shift with a walkaround inspection. Look for visible damage, fluid leaks or worn tires. Check that decals and safety placards are legible and that all safety features are functional.
Function Tests Prevent Downtime
Before operating a scissor lift, conduct function tests according to the manufacturer’s manual. If a function test reveals any malfunctions, tag the machine and remove it from service until repairs are complete.
Battery Maintenance Is Essential
For electric scissor lifts, battery maintenance is critical. Ensure batteries are clean, properly charged and free of corrosion. Avoid opportunity charging (short charging sessions) as this can reduce battery longevity. Instead, charge batteries fully to maximize their lifespan.
Pre-Start Checklist
Here’s a quick pre-start checklist to follow before putting a scissor lift to work:
- Check fluid levels (oil, fuel, coolant, hydraulics).
- Inspect wheels and tires for damage.
- Test steering, brakes and emergency controls.
- Verify that safety harnesses and fall protection gear are available and functional.
Why Training and Maintenance Go Hand-in-Hand
A well-trained operator paired with a well-maintained machine is a recipe for jobsite success. Companies like Genie are making it easier to achieve this balance with their innovative training programs. As more manufacturers follow suit, we expect to see a shift toward more immersive, accessible training tools — from virtual reality experiences to comprehensive video libraries. In the MEWP market, knowledge is power, and those who invest in both education and maintenance will see the best results in terms of safety, efficiency and uptime.
For more maintenance tips and training updates, visit Compact Equipment regularly. We’ve got you covered from scissor lifts to telehandlers and everything in between.
Keith Gribbins is publisher of Compact Equipment.
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