Cat’s New VisionLink Telematics Service Streamlines Equipment Management, Offers Centralized Full-Fleet Solutions

Caterpillar‘s new VisionLink service provides an integrated full-fleet management solution for asset tracking to maximize machine uptime and optimize utilization. The platform’s refreshed intuitive interface helps customers efficiently manage their entire fleet, regardless of manufacturer. Improved asset insights retrieve a broader range of data from owned, leased, or rented equipment and attachments, allowing companies to make better informed asset management decisions.

Cloud-based and accessed through desktops, tablets, and mobile devices, new VisionLink consolidates My.Cat.Com, the Cat App, and the previous version of VisionLink applications into one centralized solution for fleet management. Simplifying the process for customers, all user accounts, personal settings, account configurations, and equipment subscriptions seamlessly transition from these previous platforms to the new VisionLink.

Allowing users to access their data on the go and in the field, the new VisionLink mobile app replaces the Cat app. A download for both Android and iOS platforms, the new mobile app allows users to stay up to date on key metrics, location of assets, fuel level, idle time and more, all through a smartphone. Using all the key elements of a smartphone, it was built with mobility in mind.

Uptime and Utilization Optimized

Several updated features help serve customers in a variety of everyday situations. VisionLink’s new “Needs Review” feature allows customers to focus on critical items, bringing to focus areas where actions need to be taken and providing a workflow to schedule tasks. Within “Needs Review,” the new “Task Management” function allows customers to create quick tasks or a task from scratch. It allows for task assignment and ensures task progress and completion are documented.

A powerful platform, new VisionLink monitors machine health, fault codes, S∙O∙S fluid analysis, and inspections to plan maintenance. Key personnel can be assigned to receive alerts when an asset requires immediate service to prevent downtime. Customers can also request service and order parts from Cat dealers directly using the new VisionLink mobile app.

With fleet management unique to every operation, customers can assign machines the in-app name of their choosing. Easy-to-use dashboards allow for asset management by projects, groups, and geofences. Additionally, customers decide who can and cannot access VisionLink by defining access levels for personnel. Customized reports can be generated and sorted automatically to facilitate tasks such as identifying underutilized equipment.

Technology Integration

To make it easier for our customers to manage their assets and increase their productivity, we’re excited to announce a further evolution of VisionLink to include the rebranding of Cat® Productivity to VisionLink Productivity. By streamlining our digital products, their capabilities, and integrations, we’ll deliver a premium and consistent customer experience. Renaming Cat Productivity is the first step in integrating it with the new enhanced VisionLink.

VisionLink Productivity is a cloud-based application that can help customers analyze jobsite performance and improve productivity based on actionable information, making their businesses more efficient and ultimately more profitable. It is scalable to any size operation, regardless of asset brand, and can be accessed wherever they are via mobile, tablet, or desktop.

Today’s VisionLink also offers customers streamlined subscription levels designed to reduce complexity and provide the right combination of features for customers of any size. The new VisionLink continues to offer core telematics data standard with every machine to answer important questions about assets, including daily machine location, utilization, fuel usage, maintenance reminders, and integration with Caterpillar’s extensive digital ecosystem.

More details on the powerful new VisionLink program can be found by contacting a Cat dealer or visiting https://www.cat.com.

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