John Deere Unveils New Features in its Digital Operations Center
John Deere just announced new features in its digital Operations Center — helping customers to directly address challenges they face every day. Driven by feedback from its users, John Deere added these updates to allow customers to access comprehensive jobsite data and machine health information. This accessibility empowers customers to make real-time decisions that help drive profitability. These new features also solidify John Deere’s commitment to investing in the digital customer experience, enhancing existing tools like Operations Center and Equipment Mobile.
“Our customers voiced their needs for solutions that help provide additional jobsite monitoring and analysis to manage costs, optimize productivity and ultimately increase profits,” said Katie Voelliger, product marketing manager, John Deere. “With the introduction of new features within Operations Center, our customers can now monitor their fleet more effectively than ever before. This not only helps maximize productivity, it empowers operators and fleet supervisors to fully leverage their technology investments on the job.”
John Deere highlighted these recently added features and enhancements via its press release:
- Custom Alerts: Customers can be alerted when idle time, speed or fuel levels exceed limits. These alerts enable proactive planning, ensuring fuel usage and maximizing job site productivity.
- Jobsites with Summary Cards: Monitors jobsites in near real-time with Jobsite Manager and Summary Cards. Customers can easily create, track, and optimize jobsites to improve productivity and efficiency. Paired with Summary Cards, customers can monitor progress, fuel consumption, and machine locations, driving profitability and enhancing operational performance. Jobsites can also be automatically created when the automatic toggle is on.
- Machine Analyzer Updates: Provides default customer reports to track operator use of grade control and its impact on productivity as well as payload weighing.
- Remote Display Access: Facilitates remote monitoring and operator support, allowing control of the display and adjustment of settings to enhance productivity and maximize machine uptime.
Maintenance Made Easier
John Deere’s Equipment Mobile also received new features and enhancements for customers to help keep the jobsite running smoothly. For example, Equipment Mobile’s Maintenance Plan Auto Assignment empowers dealers to proactively plan and provide maintenance solutions with seamless communication. This ensures that customers’ equipment is readily available.
The feature also allows customers to:
- add factory maintenance plans to their machines;
- see specific parts needed for service;
- streamline maintenance set up; and
- empower customers to manage their machines efficiently.
Within the John Deere Equipment Mobile app, customers can look up information in the Operator’s Manual, quickly find parts and maintenance schedules, track past or upcoming service and more.
Pam Kleineke is managing editor of Compact Equipment.
