Werk-Brau Introduces New Online Tool for Dealers
Attachment manufacturer Werk-Brau recently introduced the Werk-Brau Shop — a cutting edge quoting tool for dealers built with the customer in mind. The company said the Werk-Brau Shop was developed to help dealers find solutions to customer needs in just a few clicks.
“We did a deep dive into how customers work, and what dealers need to better serve them when developing this powerful program,” said National Sales Manager Dale DeWese. “Customers and dealers are working more non-traditional hours than ever, especially in the midst of major projects. Werk-Brau Shop gives dealers access to key information to streamline their processes and better serve their customers.”
According to the press release, dealers can also access dealer-specific pricing and exclusive discounts 24/7 from anywhere. Werk-Brau explained that this access to real-time lead-times and freight pricing allows dealers to be responsive to customer inquiries and questions.
More from the press release:
Past quotes, open orders and invoices are available with one click, to proactively anticipate customer needs and respond in a timely manner. Order tracking provides shipping information so that dealers have the answers when customers need them.
With the introduction of the Werk-Brau Shop, the company said dealers can be more proactive and responsive to customer needs. For more info, visit werk-brau.com.
Pam Kleineke is managing editor of Compact Equipment.
