Vanguard Leads Industry with Global, Three-Year Commercial Limited Warranty

Strong warranties mean manufacturers believe in the durability of their products. Briggs & Stratton is a leading maker of small engines, lawn mower engines, portable generators, and home generators, and the company is certain it builds power to last.

The company’s Commercial Power division announced last week that Vanguard air-cooled gasoline engines entering the market worldwide as of July 1, 2010, will feature a three-year commercial limited warranty. This benchmark makes Briggs & Stratton the only manufacturer of small, commercial engines to offer a three-year limited warranty on a global scale for a full horsepower range, said company officials.

“Vanguard engines are used to power a wide range of equipment in all types of jobsite environments around the world,” said Dan Roche, marketing manager with Briggs & Stratton Commercial Power. “With such a strong track record of performance and reliability, increasing Vanguard’s warranty was an easy decision. It’s another way we can provide meaningful business solutions to our commercial customers.”

Briggs & Stratton’s global, three-year warranty for Vanguard engines is a result of listening to the needs of its customers. In today’s global marketplace, original equipment manufacturers (OEMs) routinely distribute their products to multiple regions of the world. For these OEMs, a single, global warranty is the logical way to provide marketing and product support consistency.

Briggs & Stratton is also committed to leading the industry in warranty support systems. The new Vanguard warranty is backed by the Briggs & Stratton global service network. This network is equipped with a 24-hour parts support system and electronic claims filing to expedite parts delivery and warranty payment.

“Time is money for our commercial customers,” said Roche. “Our warranty and support systems are built to get equipment back on the jobsite as quickly as possible.”

The new three-year limited warranty covers Vanguard air-cooled, gasoline engines installed on commercial equipment with the exception of home standby generators and utility vehicles, which are covered under their own specific warranties. The warranty covers engines on equipment in dealer or OEM inventory that that is put into service on or after July 1, 2010.