Customer Service Solutions

If you were to ask us what is the single most important key to longevity, we would have to say it’s avoiding worry, stress and tension.

With programs like Doosan Elite Plus, contractors can avoid those work pressures by avoiding downtime. In late July, Doosan Infracore America launched Doosan Elite Plus, which provides customers comprehensive product support solutions that help increase productivity, reduce downtime, improve the customers’ bottom line and keep pros in the field sane and stress free.

“Doosan Elite Plus is tailored to fit the needs of our customers by providing solutions that reduce owning and operating costs and maximize uptime,” said Michael Stanley, president/COO of Doosan Infracore America. “In today’s tough economy, we recognize that our customers are working harder than ever to meet demands. With Doosan Elite Plus we provide customers the peace of mind they need to focus on their business.”

Doosan Elite Plus is a product support program designed to protect and enhance resale value and help the customer control costs.

Doosan Elite Plus offers the following support programs: Doosan Elite Assurance, an extended warranty program and preventative maintenance programs; Doosan GPS; and Doosan’s Component Oil Analysis Program, Remanufacturing and All-Makes parts and attachments. Each one of these valuable programs can be used separately or as a comprehensive product system for a customers’ fleet.