Rental HQ

Choosing a rental store partnership is an important business decision for any contractor, and there are many factors to consider. The American Rental Association (ARA) recommends taking five steps to ensure a successful selection.


When you’re looking to establish a strong working relationship with a rental partner, the ARA advises that you:


  1. Search for rental stores in the area where the majority of your work is being done. A rental store locator is available on ARA’s RentalHQ website. Enter the type of equipment you need and where you need it, to get a list of local ARA-member rental companies that can meet your needs.
  2. Talk to other contractors in the area. Ask others for references and about their experience working with a particular rental store. You want to do business with a company that has a good reputation among your peers.
  3. Ask the rental staff about the store’s equipment fleet. Does it match your needs? If they don’t have something, can they get it? How often is equipment replaced in the fleet?
  4. Determine if the rental store is able to provide service when and where you need it. Since many jobs require contractors to work off hours, you need assurance that your rental partner can get you what you need even if it’s late at night.
  5. Review the store’s rental contract. It should be straightforward with terms that you understand and meet your needs.

A strong rental relationship will allow store personnel to understand your unique business needs and how and where they can help. Your rental partner can help you with operator training, equipment safety and selecting the right equipment for a particular job. Also, working consistently with a store allows you to become more familiar with the equipment, which will increase your productivity.


The rental store you ultimately choose should feel like an extension of your company.


For a list of ARA-member rental stores in your area, visit RentalHQ.