From the factory to the field, Genie now offers North American customers free ground freight on all Genie Genuine Parts orders of $750* or more. To fulfill customers’ parts orders as quickly as possible, Genie ships from two parts warehouses in North America (North Bend, Wash., and Southaven, Miss.) and boasts the most comprehensive selection of certified parts for Genie equipment in stock.
“When an aerial work platform in a rental fleet is in the shop, there is a lot of pressure to get it back in the field as quickly as possible,” says Ryan Lusso, Genie Senior Director of AWP Global Parts, Terex AWP. “Having the right parts in the shop can mean the difference between having a machine back up and running in a matter of hours instead of days. With our new free freight program, our customers no longer need to choose between Genie Genuine Parts and free freight from third-party unqualified parts.”
All Genie Genuine Parts undergo testing on long-term durability and reliability, which helps customers maintain equipment resale value and warranty. Replacement components costs are individually small, but their impact on rental uptime is unquestionable. Genie Genuine Parts protect customers from counterfeit and generic competition that could increase the overall lifetime cost of ownership of equipment. When customers need parts, the Genie free freight program in North America makes sure that they can stock up on Genie Genuine Parts without having to pay for freight on large orders — making sure they have the right parts in inventory when they need them.
“Using OEM parts will provide the best value over the life of a Genie aerial lift and fit right every time so that customers can maintain their machines’ factory specifications and performance,” says Lusso. “Genie Genuine Parts can net a higher return on investment through more uptime and reliability, as well as reduce the time it takes to make repairs because customers are using the certified parts — minimizing the downtime of routine maintenance and repair is one of the best ways to keep Genie aerial work platforms out on rent and making money.”
The Genie free freight program is currently only available in North America; freight options worldwide continue to be explored and evaluated.
*Some conditions may apply. Please speak to a Genie Genuine Parts representative for complete program details.