The new John Deere Worldwide Parts Services Regional Distribution Center (RDC) is officially open in south Florida. The 115,000-square foot facility in Miami will serve all Latin America countries, except Brazil, Argentina and Mexico, which currently have in-country RDC locations. The distribution center provides timely and efficient delivery of more than 38,000 service parts to dealers, and customers.
“Latin America is a key market for John Deere, and this new facility will improve logistics cycle time and ordering consistency for our dealer network in the region,” said David Thorne, senior vice president, sales & marketing, Worldwide Construction & Forestry Division. “The Miami RDC will significantly enhance the competitiveness of Construction & Forestry dealers in the market and allow them to better serve our customers with the parts they need, when they need them.”
Latin America dealers were previously serviced from the North America Parts Distribution Center in Milan, IL, and the South America Parts Distribution Center in Campinas, Sao Paulo, Brazil. Positioning inventory in Miami to support the Latin America market will improve cycle time on machine down (emergency) orders and stock orders.
“We’ve seen significant growth in Latin America the last few years and the opening of this distribution center will allow us to take our parts service to the next level,” said Kimberly Beardsley, vice president, Worldwide Parts Services. “Centralizing regional demand via the Miami gateway will create a more consistent delivery experience and consolidate demand patterns to support dealer parts management activities.”